ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
- ProSupport
- 3 year(s)
- Service time (hours x days): 24x7x365
- Phone support Web support
| Features | |
|---|---|
| Service type | ProSupport |
| Service included | Parts and Labour |
| Service time (hours x days) | 24x7x365 |
| Number of years | 3 year(s) |
| Phone support | Yes |
| Web support | Yes |
| Troubleshooting | Yes |
| Parts replacement | Yes |
| Compatibility | XPS 15 9510
XPS 15 9520 |
